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We're here to answer your questions and help you get the most out of TeamFit Tactics.
Contact UsEmail: tft@gijungkim.com
We typically respond within 24-48 hours
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Have a question about how the app works? We're happy to help explain any feature.
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Experiencing a bug or technical issue? Let us know and we'll work to fix it.
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Have an idea to make the app better? We'd love to hear your suggestions.
Suggest FeatureFrequently Asked Questions
How do I connect my Riot account?
Open the app and tap "Link Riot Account" on the home screen. Enter your Riot ID (e.g., YourName#TAG) and select your region. We'll verify your account through the Riot Games API.
Why aren't my workouts being validated?
Workouts are only validated when they overlap with your TFT match times. Make sure you're exercising while playing TFT, and check that Apple Health permissions are enabled in Settings.
How is "validated minutes" calculated?
We calculate the overlap between your workout duration and your TFT match duration. For example, if you worked out from 2:00-3:00 PM and played a TFT match from 2:30-3:30 PM, you'd earn 30 validated minutes.
When does the leaderboard reset?
The leaderboard resets at the beginning of each month. Top performers receive achievements that are displayed on their profile permanently.
How do I delete my data?
Go to Settings in the app and tap "Change Summoner". This will remove all your data from our servers. Your Apple Health data remains on your device and is never stored on our servers.
Is Android supported?
Not yet, but Android support with Google Fit integration is planned for a future release.
Still Need Help?
Can't find what you're looking for? Send us an email and we'll get back to you as soon as possible.
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